Get in Touch

We answer every message.

Questions about sourcing, processing, a specific bundle, or a retailer inquiry — reach out. We read and respond to everything personally, usually within one business day.

General & Customer Care
info@onlystrands.co

Questions about an order, product details, sourcing, or anything else. We reply within one business day — often the same day.

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Wholesale & Retail Partnerships
info@onlystrands.co

Stylists, salons, and retailers interested in carrying Only Strands — tell us about your shop and what your clients are asking for.

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Press & Media
info@onlystrands.co

Journalists, editors, and creators working on hair industry stories. We're happy to share documentation, sourcing details, and founder interviews.

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Response Time
Monday–Friday · 9am–5pm ET

We aim to respond within one business day. Messages received over the weekend are answered first thing Monday morning.

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Quick answers.

The questions we hear most often.

We're launching in Q3 2026. Waitlist members get first access — a guaranteed window to order before the general public.

Our Origin line is sourced directly from verified suppliers in India — no brokers, no intermediaries. Hair is cuticle-aligned, steam-set only (no acid baths), and finished with water-soluble silicone only. Every processing step is printed on a sourcing card that ships inside every bundle. The full chain is documented on our Hair 101 page.

At launch: Natural Straight (yaki texture, blends with 4A–4C) and Body Wave (defined S-wave, blends with 2B–3C). Both are available in 18", 20", and 22" — 100g per bundle. A Raw Collection is planned to follow.

Yes. Email info@onlystrands.co with your salon name, location, and what your clients are asking for. We'll set up a call to walk through our sourcing documentation and pricing tiers.

Only Strands is a U.S.-based, Black-woman-owned brand. We operate remotely and ship domestically to start, with international shipping planned for 2027.

We're building a sample program for launch. If you'd like to be notified when it's available, join the waitlist and mention samples in the notes.